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Strategy

Systems Thinking: Why Patterns Are So Hard to See — and What to Do About It

Abstract pixelated spider web, a metaphor for interwoven patterns

Anyone who has tried to fix a stubborly persistent problem has probably felt it: you push on one part, and the whole thing pushes back. You solve a bottleneck, and a worse one appears elsewhere. The pattern you are looking for stays frustratingly out of reach. This is the terrain of systems thinking — yet even when we know the discipline exists, actually spotting the patterns is remarkably difficult. To understand why, it helps to look at both how systems behave and how our own minds are wired.

Enterprise Design with EDGY: A Common Language for the Whole Organisation

Abstract pixelated architecture, inspired by EDGY's design facets

Most organisations are designed in silos. The user experience team and the process architect speak different languages; the executive can't relate to the strategic product roadmap; the organisation designer can't see the impact of that tangled application architecture. The result is a fragmented enterprise with a fragmented design. EDGY is an open-source response to exactly that problem: a simple, graphical language that lets designers, architects and change-makers co-design the enterprise as a coherent whole.